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Code of Professional Conduct

Confidentiality
Colstrat Holding will treat client information as confidential and will neither take personal advantage of privileged information gathered during an assignment, nor enable others to do so.

Unrealistic Expectations
Colstrat Holding will refrain from encouraging unrealistic expectations or promising clients that benefits are certain from specific management consulting services.

Commissions / Financial Interests
Colstrat Holding will neither accept commissions, remuneration, nor other benefits from a third party in connection with recommendations to a client without the client's knowledge and consent, nor fail to disclose any financial interest in goods or services which form part of such recommendations.

Assignments
Colstrat Holding will accept only assignments which the member has the skills and knowledge to perform.

Conflicting Assignments
Colstrat Holding will avoid acting simultaneously in potentially conflicting situations without informing all parties in advance that this is intended.

Conferring with Client
Colstrat Holding will ensure that before accepting any engagement, a mutual understanding of the objectives, scope, workplan, and fee arrangements has been established, and that any personal, financial, or other interest which might influence the conduct of the work has been disclosed.

Recruiting
Colstrat Holding will refrain from inviting an employee of a client to consider alternative employment without prior discussion with the client.

Approach
Colstrat Holding will maintain a fully professional approach in all dealings with clients, the general public, and fellow members.

Other Management Consultants
Colstrat Holding will ensure that other management consultants carrying out work on behalf of the member are conversant with and abide by this Code of Professional Conduct.
 

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Better logistics in European consumer goods

Performance-based logistics allowances can unlock potential savings for manufacturers and retailers alike.

Few European consumer goods producers offer their retail customers incentives for adopting logistics practices that lower the cost of delivering products. Such incentives—which include performance-based trade allowances to reward retailers for placing efficient orders (say, for full pallets or truckloads of goods instead of partial ones)—represent a valuable opportunity for manufacturers to boost their margins and establish closer relationships with retailers. As retail consolidation1 in Europe heightens the pressure on consumer goods companies, the importance of adopting performance-based logistics agreements will grow.

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